
AI is everywhere in business conversations today, yet many organizations ignore the elephant in the room: AI can only analyze what has already been documented. Some of the most valuable insights about emerging risks and opportunities never appear in systems, dashboards, or models. In this keynote, Maya Lievegoed, CEO of HUMINT Solutions Europe, reveals why artificial-intelligence-driven strategies miss these signals and how leaders can systematically capture and integrate this unrecognized human knowledge into their AI and intelligence workflows. Through real-world cases, she demonstrates how uncovering hidden insights has transformed organizational decisions and strategy. The result is smarter decisions, higher employee engagement, and a competitive advantage that data alone cannot deliver.